I work with the business in 3 stages to find out if it is seeking to do the right things, how well it is set up to do them then make improvements
Diagnosis
Creating or Refining the Growth Strategy
Operationalising the Growth Strategy
The diagnosis informs the second and third stages. The final result is a business set up for faster growth through a sharp focus on its target market and resources correctly aligned to compete effectively.
1 - Diagnosis
MODULES Strategy Diagnostics- business performance; market structure; proposition; customer experience; channels; commercials Delivery Diagnostics - planning process; org. and RACI; business management processes and information; behaviours
OUTPUTS Critique of the business’s strategy and its ability to deliver it highlighting what needs to change strategically and operationally
OUTPUTS Comprehensive plans describing value creation in Y1-3, target market, proposition, customer journey, channels, commercials, processes, organisational enablers
3 - Operationalising
MODULES Business Performance Management; Processes; RACI; Objectives Setting, Alignment and Cascade
OUTPUTS Delivery of operational enablers such as changes to process, RACI, alignment and cascade of objectives, organisation structure, business performance governance etcetera